Refund Policy

We strive to provide the highest quality EMS (Electrical Muscle Stimulation) personal training experience. Please read our refund and cancellation policy carefully before making any bookings.

Refund Policy

All purchases for EMS personal training sessions are non-refundable. However, we understand that plans can change, so we offer the flexibility to reschedule your sessions under the conditions outlined below.

Session Cancellation & Rescheduling

To avoid charges, clients must cancel or reschedule their EMS training sessions at least 24 hours in advance. Cancellations or changes made less than 24 hours before the scheduled session will be charged in full, and the session will be considered used.

This policy helps us manage trainer availability and ensure the best experience for all clients.

Late Arrivals

If you arrive late to your session, your session time may be reduced accordingly. Arrivals more than 15 minutes late may be treated as a no-show and will be charged in full.

Exceptional Circumstances

We understand emergencies happen. In genuine cases of illness or emergency, please contact us as soon as possible. We may, at our sole discretion, offer credit or rescheduling options on a case-by-case basis.

Contact Us

If you need to cancel or reschedule, please do so via [your booking platform or contact email/phone].

Thank you for your understanding and cooperation.